Terms of service
Terms & Conditions
Welcome to Khatim Jewels. By accessing our website, creating an account, placing an order, or using our services, you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
Product Information
We make reasonable efforts to display accurate product information, including descriptions, materials, dimensions, weights, colors, and prices.
However, slight differences may occur because of:
- Handcrafted or handmade production
- Screen and device color settings
- Photography and lighting
- Natural variations in diamonds and gemstones
- Manufacturing tolerances
- Product customization
Images are for general representation. The actual product may have minor variations that do not affect its quality or intended design.
Jewelry Weight and Measurements
Jewelry weight, dimensions, stone size, and other measurements may be approximate unless specifically stated as final certified measurements.
Small variations may occur during production, finishing, polishing, stone setting, or customization.
Where applicable, final product details may be stated on the invoice, certificate, or product documentation.
Gold Purity
Gold jewelry may be offered in different purities, including 18K, 21K, 22K, or other stated standards.
The gold purity for a product will be described on the relevant product page, invoice, certificate, or product documentation.
Customers should review the selected gold purity before placing an order.
Diamonds and Gemstones
Natural diamonds, laboratory-grown diamonds, gemstones, and colored stones may have natural or manufacturing-related variations in color, clarity, cut, size, inclusions, and appearance.
Where a certificate is included, the certificate details will apply to the certified stone or product.
A certificate does not guarantee future resale value, investment return, or market price.
Pricing
Prices may change without prior notice because of changes in gold prices, diamond prices, gemstone prices, currency values, production costs, or other market conditions.
The price confirmed at checkout or in the approved order confirmation will generally apply to that order, subject to correction of obvious errors.
Pricing Errors
If a product is listed at an incorrect price because of a technical, typographical, system, or human error, Khatim Jewels may correct the error and cancel or revise the affected order.
If payment has already been made, we will contact the customer and provide an appropriate solution, including a refund where applicable.
Orders
An order placed through the website is a request to purchase and is subject to acceptance by Khatim Jewels.
We may accept, reject, cancel, or place an order on hold for legitimate reasons, including product availability, payment verification, pricing errors, suspected fraud, or incomplete customer information.
Customer Responsibilities
Customers are responsible for providing accurate:
- Name
- Contact information
- Billing information
- Delivery address
- Product selections
- Ring size
- Customization details
Khatim Jewels is not responsible for delays, additional costs, or incorrect deliveries caused by inaccurate customer information.
Intellectual Property
Website content, including logos, photographs, product descriptions, graphics, designs, text, and branding, belongs to Khatim Jewels or its authorized licensors.
This content may not be copied, reproduced, distributed, or used for commercial purposes without written permission.
Limitation of Liability
To the extent permitted by applicable law, Khatim Jewels will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these terms excludes rights that cannot legally be excluded.
Changes
Khatim Jewels may update these Terms & Conditions at any time. Updated terms will be published on this page.
Contact
Khatim Jewels
Website: https://khatimjewels.com/
Email: khatimjewels@gmail.com
WhatsApp/Phone: 0324-4828404