Privacy policy

Privacy Policy

Khatim Jewels respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and share information when you visit our website, create an account, place an order, contact us, or use our services.

Information We Collect

We may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Product preferences
  • Customer service messages
  • Account information
  • Device and browser information
  • IP address
  • Website activity
  • Cookies and similar technologies
  • Payment information may be processed by secure third-party payment providers. Khatim Jewels does not intentionally store complete payment-card details unless this is required and permitted through an approved payment system.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Confirm payments
  • Arrange delivery
  • Provide invoices and order updates
  • Respond to customer-service requests
  • Prevent fraud and unauthorized transactions
  • Improve our website and services
  • Understand customer preferences
  • Send promotional messages when permitted or when you have agreed to receive them
  • Meet legal, tax, accounting, and business requirements

Sharing Information

We may share necessary information with trusted service providers, including:

  • Payment providers
  • Courier and delivery companies
  • Website and e-commerce service providers
  • Technology and security providers
  • Marketing or analytics providers
  • Professional advisers
  • Government or legal authorities when required by law

We do not sell customer personal information as a business product.

Cookies

Our website may use cookies and similar technologies to:

  • Keep the website working properly
  • Remember customer preferences
  • Maintain shopping-cart functionality
  • Analyze website traffic
  • Improve website performance
  • Support advertising and marketing activities

Customers may manage or block cookies through browser settings. Some website features may not function properly if cookies are disabled.

Marketing Messages

With your permission or where otherwise allowed, Khatim Jewels may send promotional emails, SMS messages, or other marketing communications.

You may unsubscribe from marketing communications using the unsubscribe option in the message or by contacting us.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information.

However, no website, internet connection, or electronic storage system can be guaranteed to be completely secure. Customers should protect their account credentials and should not share passwords or verification codes.

Data Retention

We keep personal information only for as long as reasonably necessary for order fulfillment, customer service, legal obligations, accounting, fraud prevention, dispute resolution, and legitimate business purposes.

Your Information

You may contact us to request access to, correction of, or deletion of personal information, subject to applicable legal and business requirements.

Third-Party Services

Our website may contain links to third-party websites or services. Khatim Jewels is not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page.

Contact Us

For privacy questions or requests, contact:

Khatim Jewels
Website: https://khatimjewels.com/
Email: Khatimjewels@gmail.com